Discover the qualities you should look for in a good barista and the learning curve to expect in your staff with Lisa Laura Verhoest, Barista Trainer and Account Manager at Climpson & Sons. You’ll also learn how to keep staff motivated and...
Discover the mindsets and practices needed to run an ethical business that treats suppliers, customers and employees fairly with Lisa Lawson, the founder of Dear Green Coffee Roasters and the Glasgow Coffee Festival. You’ll also learn about the...
Learn the coffee shop economics needed to make your business profitable and grow successfully in this episode with Andrew Tolley, the co-founder and head of coffee at Taylor Street Baristas. You’ll also learn the value of viewing staff as an...
Learn what to look for in a good supplier and how to build a long term relationships. Discover the hallmarks of great coffee and find out the best ways to educate yourself, all in this episode with Dale Harris, a UK and world barista champion and...
Discover how The 5th Wave of Coffee is influencing the industry and how to stay on top of technological development and changing consumer habits in this episode with Jeffrey Young, managing Director of Allegra Strategies and founder of the London...
Discover the practical strategies that turn visitors into regulars and the classic mistakes most independent coffee shop owners make with their customers in this wide-ranging conversation with Maxwell Colonna-Dashwood, a coffee entrepreneur and...