One day on a break from work, Claudio Ribeiro walked into a cafe and bought it on the spot. Now, two years later, Federal Cafe is one of the busiest and best loved cafes in Manchester.
With true Mancunian spirit, Claudio believes that being a business owner isn’t only about profit – it’s about helping the people around you prosper, too: from staff, to customers, and even to the neighbouring businesses.
With an unparalleled understanding of what makes good customer service and a dedication to the community around him, Claudio has created an environment where fairness and collaboration come first. Explore it in the film above, and discover how Zettle can help make your workday better at Zettle.com